How it works

Wholesale voip

Getting an account

First you apply for an international VoIP account by visiting the 'sign up'-page and following the instructions.
After the application has been approved, you will receive your login data by Email (Username & Password). With these login data, you can visit the 'Login'-page, and enter the myaccount area.
There you can see our Ratelists, download your invoices and CDR's, make prepayments and enjoy your cheap wholesale termination.
Every customer can make a few test calls to any destination before making a prepayment.


VoIP-Europe offers it's service on a prepaid basis only. In your 'myaccount' area you will find various payment methods: Bank Transfer, Moneybookers, Credit Card & Paypal (most countries).

Available accounts

VoIP-Europe as international VoIP providers with local presence in Africa offers accounts in Rands.

Please consult our sister company for Rands accounts.

Available routes

VoIP-Europe offers 3 routes for VoIP in Africa, Europe, Asia or anywhere in the world, each with different rates and quality levels:

VoIP-Europe Grey: lowest possible rate, no guaranteed quality
VoIP-Europe Standard: low rate, high quality
VoIP-Europe Premium: slightly higher rate, best possible quality

Every route has it's own dialling format:
For example for calls to United Kingdom:

VoIP-Europe Grey: 00001 44 12345678
VoIP-Europe Standard: 00 44 12345678
VoIP-Europe Premium: 00000 44 12345678

For the ratelists of each route, please visit the 'Rates'-page
Our rates are billed per second.

Getting connected

The username & password can also be used to connect to our SIP-server in order to make calls.

IP authentication is possible on request.

Here are the settings:

Username: Your VoIP-Europe username
Password: Your password
SIP/Proxy registrar: (
Domain/Realm (optional):
STUN server:

We support the following codecs:

G.726 (32 kbps)
G.729 (8 kbps)
G.723 (5.3 & 6.3 kbps)
GSMFR (13 kbps)


As a wholesale VoIP termination provider, if you cannot connect by using Username & Password, we can also authenticate your fixed IP address(es).

If you are using a hosted voip softswitch provider like eq. Kayote Networks (etc), make sure you are ONLY using IP addresses which are uniquely assigned to your account (check this with you provider).


If you have further questions about our service, please visit the 'FAQ'-page. Almost all questions are answered here.

Any questions?

Please visit our FAQ-pages first. There's a good chance your inquiry will be addressed here.

Show rates

Show all rates.
Calls are billed in 1 second increments. Rates are subjected to change without notice.

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